Free shipping from 1 500 Kč

Dispatched within 24 hours

Returns within 14 days

Advice: +420 602 191 696

Privacy policy

Osobní údaje zpracováváme jen pro vyřízení objednávky, účetnictví a reklamace.

Summary: Správcem je varanasi Co., s.r.o.; údaje předáváme dopravci a platební bráně; máte právo na přístup a výmaz.

Controller: varanasi Co., s.r.o., Růžičkova 511, 769 01 Holešov, Company ID 25334751, VAT ID CZ25334751, e-mail info@kravaty-kravaty.cz, phone +420 602 191 696.

What data and why

We process name, delivery/billing details, e-mail, phone, order and payment data, and technical data (e.g. IP). Purposes: contract performance and support (contract), accounting (legal obligation), rights and security (legitimate interest), website analytics only with consent.

Recipients

Data is shared with the carrier (Packeta), payment gateway (GoPay), and hosting/e-mail providers. With analytics consent, data may be transferred to Google (Google Analytics) outside the EU (USA) under consent and Google’s standard contractual clauses.

Retention

Order data for the contract term and statutory archiving (typically 5–10 years for accounting). Customer account until deletion. Analytics until consent is withdrawn.

Your rights

You have the right of access, rectification, erasure, restriction, portability, objection to legitimate-interest processing, and to lodge a complaint with the Czech Data Protection Authority (www.uoou.cz). Marketing e-mails only with consent, which you may withdraw anytime.

Order fulfilment does not require a separate consent — it is based on the contract. See also the Cookies page.

Help

Frequently asked questions

How quickly do you dispatch orders?

In-stock items are dispatched within 24 hours on business days. You will receive an e-mail confirmation after shipping.

What shipping and payment options are available?

Packeta pickup or home delivery, or in-store pickup in Holešov. Pay by bank transfer, QR code, card (GoPay) or cash on delivery.

What materials are the ties made from?

We offer silk and polyester models — each product lists material and colour. Standard 24-month warranty applies.

Can I return or claim defective goods?

Yes. Report defects by e-mail or post; consumers have a 14-day withdrawal right. See Returns & complaints in the footer.